Frequently Asked Questions
Answers to the questions we hear most often at TS Home Supply. Still need help? Contact us — we're glad to help you plan your project.
Where are you located? Can I see products in person?
TS Home Supply is based in South El Monte, California. You're welcome to see products in person at our showroom — please call ahead to confirm current showroom hours before you visit.
Who makes the products you sell?
Most of our bathroom fixtures are made by Kalumi, a manufacturer of shower doors, vanities, faucets, sinks, mirrors and bath hardware. TS Home Supply is an authorized Kalumi dealer, so the model numbers on our site match Kalumi's catalog.
What finishes are available?
Depending on the product, finishes include Polished Chrome, Brushed Nickel, Matte Black, Brushed Gold and more. Finish availability varies by item and is shown on each product page, so you can match hardware across your bathroom.
How do I choose the right shower door size?
Our semi-frameless sliding shower doors come in a range of standard widths and heights. Measure your finished opening before you order — our Shower Door Measuring & Buying Guide walks you through it step by step.
Do your shower doors come with a warranty?
Yes — our Kalumi semi-frameless shower doors are backed by a 10-year limited warranty against manufacturing defects. Other products are covered by their manufacturer's warranty. Keep your receipt as proof of purchase.
Do you offer installation?
We recommend professional installation for shower doors and plumbing fixtures to ensure a proper, watertight fit. Contact us and we'll be glad to help you plan your project.
How do I care for my glass and finishes?
Our shower-door glass has an easy-clean, anti-limescale coating — wipe it down after each use and clean with a soft cloth and a mild, non-abrasive cleaner. Avoid abrasive pads and harsh chemicals, which can dull finishes over time.
How do I place an order?
You can browse our full catalog here on the site. We're currently finalizing online checkout — in the meantime, visit our South El Monte showroom or contact us to place an order or request a quote.
What is your return policy?
Please see our Refund Policy for full details. If a product ever arrives damaged or defective, contact us right away and we'll make it right.